FlyerTalk Forums - View Single Post - BA chgd flight no and dropped me and now it's full
Old Apr 17, 2015 | 4:16 pm
  #15  
DYKWIA
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,777
Originally Posted by Mr_R_Baron
GOOD NEWS! BA have now got me back on my original flight!

Turns out it was a system error back in October when the routing changed and it didn't rebook me on the new flight and didn't alert.

Then when I paid for my seat reservation (now refunded) it revalidated everything and updated my booking to show the return as cancelled.

Although a complete mess up by BA their customer service has been very good and they have kept me updated all week by email or phone, although I wouldn't expect anything less in this situation.
Nice one ^
DYKWIA is offline