Observing racism in action, I've seen this happen in too many places -- be it at hotels, at airports or at stores. But my suggestion is to try not to reward such customer-facing, prejudiced persons with additional business (unless it's of the sort of business that is a loss-leader sort of sale for the seller).
The customers' largely immutable characteristics being used to treat the potential customers as if the customers are thieves or poor is not the kind of sales staff behavior which I want to encourage. Nor do I wish to encourage such approaches even when it comes to attire matters.
Last edited by GUWonder; Apr 17, 2015 at 5:38 am