Originally Posted by
taxicabnumber
Bit of a catch-22 unfortunately -- there'd be more loyal AA flyers if AA had more frequencies to all its non-DFW hubs. But for that to work, AA would need more loyal flyers to begin with...
AA used to have more loyal SFO/OAK/SJC flyers, back before they cut all the routes... AA decided they were not profitable enough in that market, and pulled out to a large degree. Many AA flyers in the area have since switched. You can argue about whether this is a net positive or negative for AA, but without knowing how profitable the routes would had been if they had competed well ( which no one can ever know for certain), it's all speculation.
I do think it's safe to say, though, that it was a net negative for AA SFO/OAK/SJC customers.