Originally Posted by
chrism20
I'm seriously tempted to ask for a refund of the fee and cancel the card. It's quite comical actually as to why there appears to be a constant problem.
Tbh had my March statement not shown zero hotel points I wouldn't have thought of check it in great detail.
That's what I did a couple of months ago - am abroad for a good chunk of time this year so even with the increased earning rate on forex transactions didn't think it was worth hanging onto (have got Plat anyway thanks to the sign-up bonus + spend last year). Downgraded to the free card with annual fee refund and will shortly be cancelling it too!