FlyerTalk Forums - View Single Post - Post your recent opup as FTL/SEN/HON [08/2011 -]
Old Apr 16, 2015, 12:46 am
  #642  
oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,323
When a cabin is oversold, the flight manager (in hubs) or duty manager (in out stations) looks at a so called grading list to determine whom to upgrade (top of the list) or off load (bottom of the list) from the flight. This list is the general guideline for the gate agent, if they deviate from it they have to give a valid reason. So it doesn't hurt to ask (or give the famous UA 'speech': http://www.flyertalk.com/forum/unite...ne-thread.html ) but don't get you hopes up.
oliver2002 is offline