Originally posted by RKG:
I am Platinum Elite with NW and recently (on May 3rd) requested status with United. I followed the telephone instructions to fax a written request with my year-end NW statements. I am still waiting to hear any word from United. I was hoping to try their Trans-Pacific service, but with no response, I have booked NW for May 27.
Is this the "normal" amount of time to wait?
[This message has been edited by RKG (edited 05-22-2000).]
I got UA to upgrade my status within 48 hours of my request (I basically pleaded for expedited attention). As a long-time AA and CO traveler, I was really impressed by their quick turnaround. A supervisor even called me back when the change was made....