Originally Posted by
Mr_R_Baron
Thanks for advice, unfortunately going via MIA is not an option as my wife would need a US visa and need to get one very quickly!
Can also connect via GBI on LIAT, if this is easier than MIA. LI does not have a brilliant punctuality record, it might be admitted.
Welcome to FlyerTalk.
Would you mind having a detailed fish through your emails, including the junk/spam folder, to see if there is any correspondence from BA you might be missing?
It would not actually surprise me if BA did not send you anything, but it is useful to be sure.
Anyway, I would say before your next discussion with BA, check the alternative options (including the Virgin Atlantic options?) and know what you will accept and what you would not.
Originally Posted by
Mr_R_Baron
They looked at BA2158 and have said there is only one seat on the plane left, a PE seat - I'm travelling with my wife so we need two, so no good.
Well I've taken the liberty of checking the loads on this day --- every flight out of there including connections is fully booked (and likely oversold).

I can only hope that they bagged a final two seats for you.
Code:
Flight Availability Search
Departing GND on 28/04/15 for LGW
Point of Sale: UK
Frequency
Flight Stops Depart Arrive Aircraft Reliability Available Classes
0 Connections
IB (BA) 4718 1 GND LGW 777 T FL AC JL CL DC RC IC WC YL BC HC KC ML LC VC SC NC QC OC
28/04/15 17:50 29/04/15 8:50 NA / NA
0 Connections
BA 2158 1 GND LGW 777 T F0 A0 J0 C0 D0 RC IC W0 E0 T0 Y0 B0 HC KC M0 LC VC SC NC QC OC G0
28/04/15 17:50 29/04/15 8:50 NA / NA
1 Connection
LI 772 0 GND BGI AT7 Daily YC MC WC BC KC LC QC OC
28/04/15 12:20 28/04/15 13:15 NA / NA
IB (BA) 4742 0 BGI LGW 777 Daily FL AC JL CL DC RC IC W9 YL BC HC KC ML LC VC SC NC QC OC
28/04/15 17:15 29/04/15 6:20 72% / 18m
1 Connection
LI 772 0 GND BGI AT7 Daily YC MC WC BC KC LC QC OC
28/04/15 12:20 28/04/15 13:15 NA / NA
BA 2154 0 BGI LGW 777 Daily F2 A1 J3 C3 D2 RC IC W1 E0 T0 Y0 B0 HC KC M0 LC VC SC NC QC OC G0
28/04/15 17:15 29/04/15 6:20 72% / 18m
1 Connection
LI 772 0 GND BGI AT7 Daily YC MC WC BC KC LC QC OC
28/04/15 12:20 28/04/15 13:15 NA / NA
VS 30 0 BGI LGW 333 Daily J2 C0 D0 I0 Z0 W1 S0 K0 Y1 B0 R0 L0 U0 M0 E0 Q0 X0 N0 O0
28/04/15 17:00 29/04/15 6:25 70% / 16m
I am sure one of the experts will be along shortly but it seems that BA is under some obligation either through their own contract of carriage with your or by EC 261/2004 to arrange your transportation.
The two week period I believe is relevant for compensation not for re-routing.