FlyerTalk Forums - View Single Post - Denied Mileage for Cancelled AI flight

Apr 14, 2015 | 12:56 am

#8

Flyfromscratch

Used to be ' simz '

Join Date: Jan 2012

Location: Kolkata, India

Programs: Does it matter..??? It doesn't matter to them

Posts: 1,142

Quote:

Originally Posted by aussie0202

Hi,

We were booked to fly from SYD-MEL-DEL-BOM on AI in Business class. After checkin due to a technical problem, the SYD-MEL-DEL flight was cancelled and we were put on Malaysian Airlines.

On requesting for mileage for these cancelled flights from Air India, I have been informed by the AI team that I cannot receive miles as I have not flown on AI and should contact MH for these miles.

Does AI not have an obligation to credit my miles on my AI account as the flights were cancelled by AI? I do not wish to have the miles credited on MH.

Facing the same issue.. I was on CCU-BOM-AUH.. I flew CCU-BOM but missed BOM-AUH due to the late arrival of CCU-BOM.. they gave me a ticket on Etihad BOM-AUH, but the miles are nowwhere to be seen..

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