Originally Posted by
Starwood Lurker
I don’t see why the Platinum member would not receive their in-hotel benefits as the designated guest of a gifted reservation, as long as the property is made aware.
The problem, I suppose, is that the SPG number of the giftor has to stay on the reservation, so it is going to have to be noted by contacting the property in advance or at check-in. Platinum Concierge should be able to assist if it needs to be done in advance.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
My partner booked a night using his points in a hotel for me. He is a regular member but I am a Gold member. I am keen to get the 4pm checkout but when I called the hotel they said I could not use my benefits as it was booked under his account
. They were quite firm. Anyone know whether I can try to argue the point at checkin or is what they say correct?