Originally Posted by
moondog
@MSP: We're still waiting on you to tell us how your case was resolved. Did DL compensate you nicely? Did DL promise to do a better job on the employee training front? If you're obligated to some sort of gag order, I understand, but if not, then please describe the aftermath.
I had a circumstance of airline error and denied boarding. They simply asked for receipts for out of pocket expenses and credit 25K "courtesy" miles.
No requirement to sign any type of settlement agreement or "gag order".