FlyerTalk Forums - View Single Post - How to request credit UA flights with proper fare class to AC?
Old Apr 11, 2015 | 5:11 pm
  #4  
WineCountryUA
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,931
Originally Posted by gtpdiddy
Hi! I had a few UA flights that UA credited the wrong fare class (50% miles instead of 100%) to my Aeroplan acct. I submitted all the documents to Aeroplan to request a credit but Aeroplan said they have to request from UA on my behalf to correct the error.

Do I need to contact UA to do this? It's been over 2 months and nothing has happened. ....
generally you need to work with you program and let me handle the issue. There could be a variety of reason this is taking time but doubt contracting UA directly will be fruitful. Best to feedback is likely to come for other AC/Aeroplan members.

If you want this moved to AC/Aeroplan forum just contact a Mod via the red triangle with "!".


.. Also, for instant upgrade purchases to P fare, do you know if it gets credited the P fare or the original fare to Aeroplan or other *A partners? ...
earning is based on the fare basis -- some P are P and some -UP fares are various economy fares with P fare class -- so will earn at the economy fare level.
WineCountryUA is offline