Originally Posted by
Preacher7
Answer: 2 hours. I did suggest further compensation in UR points for my time. That includes not only this twitter conversation, which is ongoing, but also 2 SMs and 1 lengthy, unsuccessful CSR phone convo.
Did you know this thread exist?
http://www.flyertalk.com/forum/chase...-accounts.html
It has been a known, ongoing problem that Chase chooses NOT to fix it.
Read the thread on how to work around the website glitches.
Good luck in getting courtesy points from Chase who has become very stingy since many moons ago.