FlyerTalk Forums - View Single Post - Delta STILL does not understand the TWOV rules
Old Apr 11, 2015 | 11:43 am
  #47  
Starblazer
15 Years on Site
 
Join Date: Oct 2009
Location: Up North
Programs: Skymiles, MPL Chase Premier
Posts: 783
Originally Posted by YuropFlyer
However, with some airlines telling flyers that "they use a different version of TIMATIC" (read: They can't use TIMATIC correctly), having a print-out from an official Chinese website (as outdated it might be) could help as well.
We do use a different version of TIMATIC. It just looks different.

It all boils down to this -- TIMATIC, in some parts, reads like a law book. Confusing to the layperson. Thats why if you're absolutely, positively, confirmed by us here, sure that you're right, ask the agent to call Global Assistance. They read TIMATIC all day. If they say no, well, you have one airtight complaint if you are right.
Starblazer is offline