There seems to be a general agreement that, if you can reach them at all (which is unlikely), the contact centre is torture to deal with. I thought it might be useful to list some alternative ways to get our problems resolved, but that don't require some sort of inside contacts or bugging the BA Flyertalk rep (if they ever come back).

So, this is some information I have compiled from around the office, which I thought maybe others could add to, or make easier to use.

general complaints: http://www.britishairways.com/travel...ent=contact_us
Manchester Call Centre: [email protected]
Executive Club Member Services: [email protected]
How to respond to emails with 8-digit references, and no reply option: http://www.britishairways.com/travel...breplies&case=
Requesting a copy of your receipt: ba.com/receipt
Baggage Claims: ba.com/baggage
Flight compensation: ba.com/disruptionclaim
Reservations: [email protected]
Customer Relations: [email protected]