Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
It's good to have posts like this along with those where things are worse. Helps us to get a balance of how UA is performing. However, I also understand that there is room for improvement beyond what UA did for the OP.