I'm trying to transfer my UR points in my Cash account to my Sapphire Preferred card. Except since it wouldn't let me do it online, I called a CSR to do it manually. Then he dropped the bombshell: UR points earned by the Cash card are not UR points. They can only be redeemed for statement credits at 1cpp. Hence, they can't be transferred to one's SP. Wow!

This guy is totally wrong, right?