FlyerTalk Forums - View Single Post - Help needed!!! Upgrade from most expensive room and extension when hotel fully booked
Old Apr 10, 2015 | 4:09 am
  #35  
scubaccr
10 Years on Site
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by Andriyko
Africanflyer1955, how would you feel if you arrived to the hotel and the room you booked was occupied by another Diamond? Would you be happy to let them keep it because they're Diamond and they, as per your view, are entitled to jump the queue?
Actually no status or honours sign up is needed to pull this "refuse to leave room" trick where one has rights under local state laws to do so. I 'd really love his first night to be so impacted and to get a basic room.

As a HHD I am sure he can ring hotel and ask for revenue manager to allow diamond force for 2night stay at one of the higher end rooms. Chances are lower type rooms are oversold and hotel has to give free upgrades so hotel will happily sell rooms and walk someone with no status.
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