FlyerTalk Forums - View Single Post - EK's Poor handling of broken plane/cancelled flight
Old Apr 8, 2015 | 9:00 am
  #13  
lighthand
 
Join Date: Jan 2014
Programs: EK - Silver; Accor - Silver; O6 - Gold; BAEC - Silver; Flying Blue; SPG; Krisflyer
Posts: 506
Originally Posted by Annalisa12
It annoys me when people complain after a flight was cancelled for their own safety.
I don't think the OP was complaining about flight being cancelled, rather that EK did not manage the aftermath of cancellation better.

As I've posted earlier, 3hrs is too long a wait to announce flight cancellation for a external frame damage. Regarding the hotels, taxi, bus, etc. those could be handled better, but I think the number of passengers and making arrangement for everyone does take a while.
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