Hi all, first post, thanks for the great community!

I have a question. Reading around the web, it seems as if I should, in theory, be able to book an Avianva flight (London to Bogota) using Iberia Plus/Avios miles. I understand that this should be done through Iberia Plus. However, I have called them and both times I've spoken to them, they say that it's not possible to book Avianca flights through them, using Iberia Plus miles or Avios (I even asked about Lifelmiles).

So my question is: is it possible to book an Avianca flight using Iberia Plus miles/Avios? If so, how do I go about doing it?

Thanks in advance