Originally Posted by
flyingmusicianlax
As a frequent user of both products, this is what I've observed:
US has:
1. Consistent PDB
2. Consistently good service in FC
US lacks:
1. Adequate lumbar support
2. Decent FC legroom
3. In-seat power
For what it's worth, both of my week-end flights with US conformed to your evaluation (DCA to BOS and return), not to mention the thirty or so flights I've taken with them this year. There was a pleasant surprise though on the Sunday night return this week: the FA gave out Lindt chocolate rabbits in F when they cleaned up the service items for final approach. I thought it was a really nice touch and very much appreciated the gesture.