FlyerTalk Forums - View Single Post - close to 40% difference in award taxes and surcharges!
Thread: close to 40% difference in award taxes and surcharges!
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Old Apr 6, 2015 | 1:06 am
  #7  
stargold
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25 Years on Site
 
Join Date: Jul 2000
Location: AUH
Posts: 8,635
I've come across this before.

This is probably due to different Point-of-Sale (Krisflyer phone line will be SIN, website will be departure country). 2-3 years ago, I saw a lower surcharge ex-ICN online compared to what the phone agent was quoting. I had to point this out, and the agent was then able to lower it to the website cost. Not sure whethe the same will apply today.
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