FlyerTalk Forums - View Single Post - United’s 24-hour cancellation / flexible booking policy ... {Archive}
Old Apr 5, 2015 | 4:16 pm
  #284  
Mike Jacoubowsky
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Originally Posted by WineCountryUA
It states in the refund section of united.com, Booking service fees
Note that UA is not obligated to provide refunds on reservations made within 7 days of travel-

http://www.dot.gov/sites/dot.gov/fil...al20130530.pdf

Whatever UA does in this regard is going above and beyond the DOT requirement. In a nutshell, any reservations you make within a week of travel do not carry a 24 hour DOT-required free cancellation requirement. But as WineCountryUA points out in the post below this, it remains UA policy to do so.

Last edited by Mike Jacoubowsky; Apr 6, 2015 at 12:09 am Reason: Clarity
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