FlyerTalk Forums - View Single Post - Refusing an upgrade?
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Old Apr 5, 2015 | 10:08 am
  #2  
sosafan
All eyes on you!
25 Years on Site
 
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
I usually try to decline upgrades, and depending on inventory, sometimes they find a smaller car, and sometimes they don't. I get the feeling that at smaller lots, there are some cars they don't want to rent for whatever reason.

Anyway, there is never harm in asking. When they've given me a large car I don't want, I've *) refused it and gotten another one, *) waited, *) taken it and replaced it the next day after calling, *) put up with it.

Another option is to go to another agency, but that has cost implications.
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