FlyerTalk Forums - View Single Post - close to 40% difference in award taxes and surcharges!
Old Apr 4, 2015 | 6:19 am
  #1  
corrad
 
Join Date: Aug 2002
Location: Earth
Posts: 359
close to 40% difference in award taxes and surcharges!

raising an issue that may have been discussed before:

basically singaporeair.com may not display anywhere close to the correct amount of taxes and charges for an award booking originating in countries other than Singapore. We learnt this the hard way after checking the credit card statement

currently for example, if one were to making an award booking for TPE-SIN-SYD for 1 passenger in business class, the amount according to the web site is $6,911 TWD, which is equivalent to about $300 SGD. However, what singapore airline will actually charge is $416 SGD! A difference of 38.9%!

on the phone with Krisflyer right now; but not hoping they will resolve in my favor
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