Z, those are Amex reps, not CB reps. Don't ask them for their opinions. It's like asking any FI CSR, "When will I get my points?", you'll just get the token answer "8-10 weeks from now". Or when your TD online application fails to work and you ask the TD rep why it's happening: "Oh, I'm glad you called me, I am a TD rep and also an IT expert. Just clear your browser history, cache and cookies." Okie, dokie!
Just have faith in our datapoints!
