You have successfully located a weak spot in their defenses. An e-mail to [email protected] yields:

Thank you for submitting your question to the oneworld Alliance.

We will investigate your query and we will respond back to you within 3-5 business days.

If you need immediate assistance, please feel free to contact a oneworld member airline directly.

Sincerely,

oneworld Alliance

I will share the response when I hear back from them.