Originally Posted by
764toHI
Apologies for resurrecting an old thread, but I have a similar situation where my original itinerary was converted from a Dreamliner to a 767 3-class. I assume they will not waive any changes.
I have the same issue. I was booked on an award ticket in J EWR - LHR - GVA on a Dreamliner. Now the EWR - LHR leg is on a 3 class 767.
Is it possible to get UA to put me on a EWR - GVA direct?
UPDATE: Called and got the direct flight with no problem.