Originally Posted by
lrdpenn
While my 'best ever' experience between AA/US has been on AA, I've found US to be more consistent, and consistently a bit better. Sometimes I think I get the same number of unprompted refill offers on, say, a US PHL-BOS as I do on an AA DFW-PHL.
There are a handful of super star FAs on both AA and US. The absolute best I've had on AA was on a short SFO-LAX from a wonderful veteran FA named Margaret. Top notch all around. I've also met Margaret's 'twin' on another short US flight DFW-PHX -- she started off with a special announcement for just the F cabin and then ran up and down the aisle the entire flight. My dinky, skinny little coffee cup never went dry that entire flight.