FlyerTalk Forums - View Single Post - SPG Platinum [Support line] "We have been asked to no longer call the front desk"
Thread: SPG Platinum [Support line] "We have been asked to no longer call the front desk"
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Old Apr 1, 2015 | 7:31 pm
  #7  
pewpew
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Join Date: Apr 2012
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Originally Posted by MSPeconomist
What's the point of Plat Concierge if by policy they cannot call the hotel on a guest's behalf for some request? If this is the new customer service standard, perhaps I should start booking Starwood hotels through AmEx PTS even if the property isn't in FHR.
Does PTS have rates eligible for *P accrual?
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