A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Should we worry about having too many goodwill gesture or customer service points entries on our accounts? Sometimes hotels seem to take this step too when it's easier, for example failing to properly combine two back to back reservations at check in and then being unable to credit make a green choice points.