Originally Posted by
Dave Noble
And fraudulent - the airline provided the ticket and the travel - only even able to lodge a dispute by making untrue claims
Isn't the airline the fraudulent party here, since they're making untrue statements (that the ticket was an award) and withholding part of what was purchased (the credit of mileage)?
In any case, the two parties have a dispute as to whether what was delivered was the same as to what was purchased (or, according to the airline, the nature of what was purchased), which is exactly what the credit card dispute process is there for.
Kudos to
ijgordon for using his/her right through the credit card company to not be abused!