Hi Everyone,

I just tried to check in for my flight and got this error message.

[W12] Your booking cannot be checked in online. Please check in at the airport.

Restricted Check-in Service Required (message)

I fly Thai about 3-4 times a year and have never encountered an issues like this. Called up their office and they said they couldn't figure it out either.

For reference, someone booked on the same itinerary as me on a different PNR has had no issues to check in.

The flight in question is TG466 to Bangkok then onwards to CDG Paris