FlyerTalk Forums - View Single Post - Plat downgrade onboard by Gate Agent - and more DL Shenanigans
Old Mar 31, 2015, 4:50 pm
  #27  
davetravels
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Originally Posted by readywhenyouare
If Delta would follow their own policies this kind of stuff wouldn't happen. Delta says that you must be present 15 minutes prior to departure or else you forfeit your seat. If I'm #1 and see that an F customer is unclaimed at T-15 then I ask the gate agent for the seat. If they give me any trouble I'll find a redcoat.
Do you really think a paid F pax should be yanked off the flight, or bounced back to Y at T-15 if the GA knows their connecting flight was a little late and they might be running to make it?
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