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Thread: 27 Mar: Large numbers of BAEC accounts being Locked/Zeroed Out/in Audit ('Ex-gratia')
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Old Mar 31, 2015 | 9:44 am
  #830  
CUPPSIT
 
Join Date: Sep 2013
Location: London
Programs: BA GC
Posts: 38
Originally Posted by small em
We can't even get that far. The password reset email doesn't arrive, despite other emails from BA to the same address arriving.

I tried to change the registered email address to another mailbox to see if that would help, but that page rejects the first line of my home address as invalid . Has anyone succeeded is doing this?
After being recommended to try changing my email address by BA (after umpteen attempts by me, the Gold line, ba's twitter people to use the reset link) I also had that issue. Got round it by putting JUST my house number in the 1st line of address, then street in 2nd line.

Still haven't managed to reset my password, but I did manage to get the website to let me submit the change of email address form!
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