Originally Posted by
Kubi
I would suggest that many of us should send E-Mails to the General Manager of IC Festival City and complain.
I will only return to this Hotel if I will get a "normal" Service for Dubai.
I got back from a stay last week and was indeed a underwhelmed with the lounge compared to the standards of the rest of the hotel - especially the evening "spread". It's not worth the money - but it's not a horrible product either, breakfast was decent - service was excellent, drinks were good - it's mainly the evening food which was seriously lacking.
I agree with you and other posters that it's not an amazing product at all, but I just want to balance the negative recent posts out a little that it wasn't a horrible product either. I think more effective than e-mailing hotel management is just to vote with your wallet - which will be an easier choice soon as there will be a second IC choice in Dubai.