Originally Posted by 355F1

I was upgraded at the window for the LAX-PHX leg of my trip to Portland.

Just got to LAX and went to board and they called my name to check in at the counter.

The gate agent told me that my seat (4A) was broken and they had to move me to Y.

I wasn't upset or anything as it was only a 50-minute flight home and she apologized like 3 times while she was explaining the situation to me.

She thanked me for being a DM and told me she could give me a $100 travel voucher or 5,000 SkyMiles.

I took the $100 voucher and am happier to receive IT versus sitting in FC for 50 minutes!

I got 5B bulkhead on an E175.

Thanks, Delta, for being so awesome as I didn't expect anything as I am fully aware that ish happens.