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ARCHIVE: Earning AA AAdvantage Miles on CX / Cathay (including Upgrade Issues)
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Mar 30, 2015, 5:48 am
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JJeffrey
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
In your correspondence with AA, are you calling or emailing? In a case like this I'd highly recommend calling AAdvantage Customer Service (not the normal reservations number) and see if you have more luck.
JJeffrey
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