Originally Posted by
baggyred
My wife's merger didn't quite happen right - so she now has points across two accounts with AA
Is there a dedicated service team?
It won't be hard nor take long to fix, call in a couple of days unless you have an immediate need for an award or whatever. Merging accounts is very simple and painless. Then there's the possibility that it's happened to several members and they may fix it w/o needing to contact them.