So I called the designated travel agency for Thank Your Point redemptions and they read me the schedule we are all familiar with: 1.6 cents per point for AA, 1.33 for other airlines. But when we actually priced tickets they were either slightly or egregiously inaccurate. Next, I called Citicards customer service and got a complete run around from the supervisor.

I supposed we should all call Sen. Warrens office. She seems somewhat concerned about shenanigans by the banks.