Originally Posted by
3Cforme
Lurker III cited the guarantee about a year ago.
http://www.flyertalk.com/forum/starw...l#post22706842
When we say that bedding type and smoking preference are guaranteed on a paid stay, it means if you book for a non-smoking room, the hotel should arrange a non-smoking room for you.
Yes I understood that.
So the question here is did OP book an Award stay or a revenue stay. My assumption was it was a revenue stay.