Reply from Porter
Dear Mr. Numruk,
Thank you for your email.
We sincerely apologize for the difficulty you encountered at the airport regarding your Nexus and Passport.
The Billy Bishop Toronto City Airport is not a US pre-cleared airport (such as Pearson) and consequently, the Federal Government and Security protocols we have to follow are different.
The current CBSA and Nexus policy you refer to is for airports that have US pre-clearance and Global Access approved airports. As Billy Bishop is not (yet) Pre-cleared or Global Entry approved, passengers travelling from Billy Bishop Toronto City Airport are required by law to carry and show a valid passport.
We empathize with this situation on behalf of our travelers, however, we are required by law to validate all US bound passengers do have a passport - a Nexus card is not sufficient for a non-US Pre-Cleared/non Global Access airport.
We are actively in the process of gaining the requirements for US pre-clearance and we hope soon to be able to participate.
Again, we apologize for any inconvenience and look forward to welcoming you on-board again soon.
Sincerely
(Name redacted)
Manager - Customer Relations
Porter Airlines Inc.
Billy Bishop Toronto City Airport
Toronto, ON., M5V 1A1
www.flyporter.com