Originally Posted by
Happy
My understanding is they have to be on the same PNR, NOT merely 2 tickets?
You are saying as long as you cancel 2 tickets (from the same account) at the same time, it is $150+$25, regardless they are booked under different PNRs?
That is correct. It does not have to be same PNR. Two months ago, was able to put back PVG-HKG-JFK for passenger 1 and EWR-HKG for passenger 2 and 3 for $200.
As with AA, HUACA if agent tells you anything different.
If you are making routing changes involving multiple passengers you have to actually consider whether it is actually cheaper to reinstate/issue new awards (without cancelling award space) at $150+25 than to do a $150/pp exchange. AA can definitely reinstate/issue new award without cancelling award space as evidenced by the countless times many of us has moved from J to F.