Originally Posted by
NYCtraveler
No flower
Evian Water
Krug poured seatside as I requested
Amuse Bouche foi gras
Note received
Food is just not good on Cathay. I don't know why over the years they cannot pull it together. compared to Singapore or any Middle East Airlines they are serving Business class food in F. It is Interesting to me though as I used to have a friend who lived with 6 other people in a HKG apt. They all had real Rolex's and fine clothes, yet went home to this tiny apartment they shared....But on the street you would think they were rich....at least I did. Cathay's first reminds me of this.....Serve The Krug champagne....then 2nd and third rate wines and food that is not good....What appears to be, just aint so..Window dressing..somewhat of a facade.
Return with JAL in first was Beyond Amazing. Fantastic Service, the food was sublime and plentiful and everything prepared well. Nothing missing or forgotten....Their Sake's were fantastic and their wines were delicious. A flight attendant walked through the cabin every 15 minutes checking and refilling and providing water etc throughout the flight. Seat was slightly smaller then CX but WOW....what a difference in soft product. I was impressed.
I am on CX F next week yet again to NY....Will post back.
Safe travels to all!
I concur with what you said. A few years ago, I bought my sister a roundtrip CX First Class ticket from USA to Asia and back. The outbound seemed o.k, she was neither impressed or disappointed. The return apparently was a disaster. She was upset but I don't exactly understand why because I was very surprised her experience was that bad. In years past, I also made her to fly LH and OZ in F so she may be comparing CX to her prior experience. What's bizarre is this is someone who flew AF in economy and really enjoyed her experience but when she flew CX F, she essentially told me not to bother with CX again. For me, CX is an o.k. airline. I like their regional Business class and think their regional Business class within Asia along with Dragonair is well priced and are very decent. CX long-haul F is another story and the poor catering is a major problem because it's obvious CX tries to cut corners in their soft product management.
I last flew CX F this month on the HKG-HND route, I think this regional F is also decent and probably the only route I will recommend flying CX F on the condition that you take only the PM flights, not the AM flights. On these F flights, the Japanese meal is more than acceptable for flights of 4 hours or less. Plus, they are using the long-haul equipment on this regional flight, so that naturally gives it a big advantage. Other than the HND route, there are just so many other airlines who have better overall product than CX in long-haul F. Until CX management recognizes this, they will continue to lose a lot of business to competitors. Cutting corners in F is just not going to work, customers aren't stupid.