Hello All,
I'm wondering if anyone else has had the problem I am having with Frontier Airlines abruptly deleting all the miles in my Early Returns account? I've searched their web site which is suddenly very user un-friendly. I've called and written them and gotten no response whatsoever. I can't even reach a human on the phone.

Here's the background: About a month ago, I received an email message from Frontier saying that their Early Returns Program is changing. Specifically, that after March 7, 2015, all miles in Early Returns accounts will expire in six months unless you earn or buy more miles between March 7 and May 7, in which case they will expire six months from the day the new miles are earned.

Last week all the miles in my account suddenly vanished. Is anyone having the same problem? Does anyone have ideas about where I go now with this? Any answers are appreciated.