About as shell-shocked a response as is possible from Germanwings. Can't imagine how it must be for those affected. Both victims' families, and employees.

https://www.germanwings.com/en/infor...formation.html

"26.03. 07.30 p.m.: Daily summary, 26 March 2015

A few hours ago we thought last Tuesday was the darkest day in the history of our company. But today, Thursday, has been no less devastating.

We were stunned to learn today that the airplane we lost in southern France was to all appearances made to crash by deliberate act—presumably by the co-pilot. This is evidently the conclusion of the French investigative authorities who have studied the voice recorder that was recovered from the ill-fated Airbus A320. It appears that, once the plane had reached cruising altitude, the captain stepped out of the cockpit but was unable to re-enter it a short while later, as the co-pilot had bolted the cockpit door.

Before early Thursday morning we could not have conceived of such a possibility even in our worst nightmares. At 3:00 o’clock this morning, following the first media reports, the crisis unit met for the first time this day at our company headquarters. Until the French public prosecutor’s press conference later in the morning, however, we did not really believe that such a situation could actually occur in one of our aircraft. We still are not really able to grasp it.

Today the employees of Germanwings gathered once again in front of company headquarters to observe a moment of silence at 10:53 AM, the time at which radio contact with the aircraft was lost on Tuesday. Hundreds of thousands of other people were following us in this observance at the same minute—in North-Rhine Westphalia, in Germany, and throughout the world.

In the wake of mounting evidence that one of our pilots really could be responsible for the disaster, we convened a meeting of employees at 12:30 PM. Carsten Spohr, the CEO of Lufthansa, appeared before the team to report on the situation. Two hours later, at 2:30 PM, he appeared before the press along with Thomas Winkelmann, the Spokesman for the Executive Board of Germanwings, to inform the public of the situation.

We, together with the bereaved families and friends of the victims and many millions of other people, are shocked, grief-stricken, and utterly baffled by what has happened."