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Old Mar 25, 2015, 3:42 pm
  #308  
GBBob
 
Join Date: Mar 2010
Location: ORD
Programs: AA EXP, AA 3M Bonvoy Titanium Elite
Posts: 110
Very glad I checked this forum. I had booked two biz seats for my wife and I on Iberia ORD-MAD through AA Codeshare in Jan and was assigned side by side seats in the old config. Starting reading this and was getting concerned so went to AA.com and our seat assignments had disappeared. Called AA and they said I had to call Iberia. Called Iberia and gentleman said..oh..you and your wife have seats....you are each in a window on opposite sides of business.

OK....Went to seat guru and said to Iberia Rep can we get "honeymoon seats"..Oh no..sorry sir, we can't CHANGE your seats..American has to call us to do that..REALLY?..Now in 50th minute with poor AA EP Agent who drew the short straw and answered my call and has been on hold with IB trying to change my seats. There has to be a better way..but this thread paid off handsomely!
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