Originally Posted by
mke9499
Someone I know ....
Originally Posted by
mke9499
I ended up just doing password reset...easy fix.
Sure, you were asking for a "friend." Just kidding.

Glad it worked out!
FWIW, my wife's account has reached the maximum number of tries on multiple occasions (forgetting password), I believe it is either the next day or 24 hours until one can try again.