Originally Posted by
OttoMH
I'm hoping that somebody can help me understand this.
My current award miles balance is showing as 0 though I believe I have what I suspect should be about ~32k miles in the bank.
The last transaction on my account is 24/11/14 when my Gold card renewed. My last earning transaction is 29/08/14
Is there some sort of miles expiry or is this a bug?
Did you activate a together account? On the menu there is an option to activate together account, and by clicking on that, all miles will be transferred from your regular account to your together account.