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Old Mar 23, 2015 | 6:42 pm
  #3  
traveler18
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Join Date: Sep 2005
Programs: CX Gold (lost Diamond after 15 years), AA Gold, Bonvoy Platinum
Posts: 617
The beauty of AMEX. On a refundable ticket, particularly if issued by the AMEX travel agency, they will charge back CX or other airlines that obnoxiously attempts to kite a bonafide refund for weeks and weeks.

I have rarely needed this, but a Philippine Air, full fare J class refundable ticket with no fees, per the terms at purchase, PAL quoted 6 to 8 weeks to refund. I sent AMEX a copy of the "fully refundable" terms and they charged back and credited the full amount while PAL "investigated"
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