FlyerTalk Forums - View Single Post - Return Cancelled? I've never been this angry at BA before.

Mar 23, 2015 | 3:52 am

#10

KenJohn

Join Date: Apr 2005

Location: LHR

Programs: BA Gold, TG Gold, HHonors Diamond, SPG Plat

Posts: 8,665

With a non-cancellable non-changable ticket, you are totally beholden to the airline (here BA) to get you to the entire routing.

The issue here is that you chose to book the non-BA replacement flight. BA did not put you on that flight.That is the main issue here. BA are not in the habit of putting passengers on non-BA flights even if BA flights tend to be full; not up to the basic Gold passenger level at least. GGLs and higher might get further leeway.

This is a downside of non-cancellable non-changable tickets that is not fully appreciated by travellers.

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